HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Please allow up to 2 weeks for us to cut and sew our made-to-order items. They are then wrapped, packaged up and sent on its way to you.
All one off items can be sent out to you within 3-4 working days.
We will let you know as soon as your item is on it's way and give you a tracking code so you will be able to find out where your order is.
WHERE DO YOU SOURCE YOUR MATERIAL?
Our leather is hand picked from a leather specialist in London. Our reclaimed leather comes from the remnant bins where the leather would otherwise be discarded of. The leather is then brought to the studio and examined before being selected for the appropriate product.
I'M BUYING MY ITEM AS A GIFT, WILL IT COME GIFT WRAPPED?
Yes, all of our products will arrive neatly wrapped in recycled packaging ready for giving. If you are buying a gift, you can let us know and we can send the package to your desired address and include a special message if you wish.
A MADE TO ORDER ITEM I LIKE IS OUT OF STOCK?
We aim to keep our Made to Order items constantly available but sometimes we may be waiting for material to be available from our suppliers and this means we have to wait a couple of days until we can take orders of certain products again. If you would like to know more information you can contact us here or email us at firstname.lastname@example.org
A ONE-OFF PIECE I LIKE IS OUT OF STOCK, CAN YOU MAKE ANOTHER ONE?
As our One-Off pieces are made from reclaimed leather it is almost impossible to make another identical item. We can, however, make more of the same style. If you have seen an item you like and would like something similar you can contact us here or email us at email@example.com and we will try our best to help you.